Turnout Services Methods

Professional Cleaning OEM Care

We use the same equipment and follow the same methods as the original manufacturer. Because we use correct processes, our repairs and alterations are accepted by the manufacturers, and no warranties are voided. We repair and inspect garments that keep fire fighters safe, and we take that responsibility seriously. To ensure that all work is done properly, our cleaning and repair processes are paired with a rigorous 9-step system designed to check and re-check that garments are cleaned and repaired up to current industry standards and beyond.

Turnout Jacket

 Turnout Services provides:

  • 24-Hour emergency service
  • Rental gear
  • Delivery service (with a minimum) within 100 miles of the San Francisco Bay
  • Shipping to all 50 States
  • Our process does not negate manufacturers' warranties

 The Nine Steps To Safety

  • Initial Inspection: Garments are inspected upon receipt.
  • Pre-clean: We treat spots and stains to be sure they'll be removed during cleaning, as well as providing decontamination if necessary.
  • Cleaning: Thorough deep cleaning is performed with appropriate procedures.
  • Moisture Barrier Test: Moisture Barriers are tested on low-pressure hydrostatic device as supplied by W.L. Gore & Associates.
  • Re-inspect: We inspect the element to determine what repairs are required.
  • Repair: Repairs are made according to NFPA 1851 and established industry standards
  • Final Inspection: Before packaging and shipping, we inspect all garments to assure that all work has been done up to standards.
  • Shipping: we package and ship everything back to you or, for fire departments in the Bay Area, we provide free delivery, 48-72 hours from time of receipt.
  • Documentation: All cleaning and maintenance is documented in Total Fire Group's Advanced Protective Tracking system. We will send you copies of all reports for your records. For those who use APT for tracking, we can email you a packet that will input all maintenance and cleaning information directly into your tracking system.

Our cleaning process is aimed at completely removing combustion supporting foreign matter from between the fibers of the cloth. We accomplish this by thoroughly cleaning each garment, and bringing it to the full compliance with NFPA 1851 guidelines.

No manufacturers warranties are voided by our process.

Eric; I'm telling everyone what great work you do. Talking to you is like talking to an old friend.

Mark M.
San Rafael, CA

 


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Call Now (510) 658-8663 or (800) 480-6108

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Turnout Services
3820 Manila Avenue
Oakland, CA 94609-2622
(510) 658-8663 or (800) 480-6108
Fax: (510) 658-8664
Email: ericd@turnoutservices.com

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